Do Your Company’s Policies Address Harassment by Customers, Vendors?

As the Equal Employment Opportunity Commission (EEOC) pursues new discrimination suits moving into 2020, employers must be aware of misconduct and harassment initiated by customers and vendors as well as co-workers. While employers are not responsible for the actions of customers or vendors, they are responsible for protecting their employees from alleged harassment by these third parties. This begins by ensuring company policies cover customer-based harassment and may include banning the customer from the premises. Learn more about previous cases and how your company’s policies may minimize customer and vendor harassment.