Employer Engagement in Interactive Process Key to Providing Unusual Disability Accommodations

Employers are most familiar with disability accommodation requests for time off or “light duty” assignments. Not every disability request falls into those two categories though. A Pennsylvania jury award recently awarded a former billing assistant $285,000 in damages after her employer refused to allow her extra breaks to address her anxiety. A request for a “less stressful” environment can be vague but employers could avoid a similar ADA suit simply by discussing what accommodations the employee needs. While a stress-free environment is impossible to offer, creating accommodations to reduce stress could be granted without undue hardship, and it might save employers a lawsuit. https://www.lexology.com/library/detail.aspx?g=b071e7a2-23be-4817-8333-dabb08c535ec