Insurers Invest More in Anti-Fraud Detection Technology

A new study by the Coalition Against Insurance Fraud and SAS found nearly all respondents use anti-fraud technology for the detection of claims fraud. These technologies include automatic red flags, reporting capability, case management, exception reporting, and visualization/link analysis. Photo recognition gained use in the 2021 survey. Respondents used the technology to determine if customer photos of damage were real or had been altered. Learn more about the study here or read the entire study here.